Resume
Contact
|
Visakhapatnam |
 |
+91 7780655622 |
 |
ummididinesh@outlook.com |
Languages
| Telugu | ⭐⭐⭐⭐⭐ |
| English | ⭐⭐⭐⭐ |
| Hindi | ⭐⭐⭐ |
Dinesh Ummidi
Objective
Seeking a challenging position in an organization where I can enhance my skills, expand my knowledge, and contribute to the organization’s success.
Work History
WNS Global Services Private Limited (M&T Bank Mortgage Department) - Visakhapatnam, Andhra Pradesh
Operations Associate
Duration: March 2024 – September 2024
- Processed and reviewed mortgage applications and documentation to ensure compliance with banking regulations.
- Verified and entered data accurately, ensuring the integrity of all client information.
- Collaborated with internal teams to resolve discrepancies and issues in mortgage documentation.
- Assisted in preparing reports and maintaining detailed records of loan transactions and customer accounts.
- Provided customer support, answering queries related to mortgage accounts.
Key Responsibilities
- Improved process efficiency by streamlining documentation workflows and reducing errors.
- Maintained high accuracy, contributing to better customer satisfaction and fewer processing delays.
- Successfully met deadlines and targets during high-volume processing periods, ensuring operational goals were achieved.
- Recognized for maintaining excellent attention to detail and ensuring compliance with all regulations.
Key Achievements
- Mortgage Processing and Documentation – Proficient in processing mortgage applications, ensuring all documentation complies with regulatory requirements and internal policies.
- Data Entry and Verification – Skilled in accurate data entry, verifying information to maintain data integrity and prevent errors in processing.
- Compliance and Regulatory Adherence – Ensuring all operations follow legal and regulatory standards, minimizing risks and ensuring compliance with industry regulations.
- Process Improvement – Identifying inefficiencies in workflows and implementing improvements to streamline operations and enhance productivity.
- Report Preparation and Documentation – Expertise in preparing and maintaining detailed reports, ensuring transparency and accountability in operations.
Key Skills
Lakshmi Narasimha Transport - Visakhapatnam, Andhra Pradesh
Transport Supervisor
Duration: July 2019 – March 2024
- Managed fleet operations, ensuring timely delivery of goods to clients while optimizing resources.
- Coordinated scheduling of routes and vehicles to maximize operational efficiency.
- Ensured compliance with all safety and transportation regulations.
- Oversaw inventory management, ensuring the proper handling and delivery of goods.
- Led a team of drivers and logistics staff, ensuring tasks were completed safely and efficiently.
Key Responsibilities
- Successfully optimized delivery routes, reducing transportation costs and improving delivery efficiency.
- Reduced fleet downtime and increased operational capacity through effective fleet management.
- Improved safety compliance by ensuring all drivers followed legal and safety protocols.
- Increased on-time delivery rate through better scheduling and route planning.
Key Achievements
- Logistics and Fleet Management – Managing fleet operations, ensuring timely delivery of goods, and optimizing resource allocation for maximum efficiency.
- Route Optimization – Expertise in planning efficient delivery routes, reducing transportation costs, and improving delivery speed and accuracy.
- Inventory Management – Coordinating the storage, handling, and delivery of goods, ensuring accurate inventory records and minimizing losses.
- Team Coordination and Leadership – Leading and motivating a team of drivers and logistics staff to meet operational goals and adhere to safety regulations.
- Safety and Compliance in Transportation – Ensuring fleet compliance with legal and safety standards, reducing risk, and promoting safe transport operations.
Key Skills
Hermes I Tickets Private Limited - Chennai, Tamil Nadu
Sales Representative
Duration: August 2015 – June 2019
- Promoted and sold the company’s travel and hospitality technology solutions to clients.
- Maintained and strengthened client relationships, ensuring high customer satisfaction.
- Identified new business opportunities and managed the sales cycle from prospecting to closing.
- Provided clients with detailed product information and tailored presentations.
- Collaborated with the marketing team to strategize and implement effective sales campaigns.
Key Responsibilities
- Earned recognition as the Best Employee (2016) for outstanding performance and dedication.
- Awarded Top Performer (2018) for consistently exceeding sales targets and business goals.
- Expanded the client base by successfully acquiring new accounts and maintaining long-term relationships.
- Consistently exceeded sales goals, contributing significantly to the company's revenue growth.
Key Achievements
- Sales and Business Development – Expertise in promoting products and services, driving business growth by identifying opportunities and closing sales with clients.
- Client Relationship Management – Building and maintaining strong relationships with clients, ensuring high levels of satisfaction and fostering long-term business partnerships.
- Product Demonstration and Presentation – Skilled in effectively presenting and demonstrating products to clients, ensuring they understand value propositions and benefits.
- Negotiation and Closing Deals – Strong negotiation skills to reach mutually beneficial agreements and successfully close deals with clients.
- Market Research and Strategy Execution – Conducting market research to identify trends and customer needs, and implementing strategies to increase sales and market penetration.
Key Skills
Additional Activities & Achievements
Volunteer, The National Service Scheme (NSS)
Andhra University, Visakhapatnam
- Actively participated in various community service initiatives, including cleanliness drives, health awareness campaigns, and rural development programs.
- Contributed to social welfare by organizing and leading events that addressed community needs.
District Youth Leadership Training Programs
- Successfully completed leadership training programs aimed at enhancing interpersonal, problem-solving, and organizational skills.
- Collaborated with diverse teams to execute initiatives promoting youth development and community service.
Ward Volunteer (Community Services)
Duration: Jan 2020 – Aug 2024
- Provided direct support to residents by facilitating access to government welfare programs and services.
- Assisted with organizing public outreach campaigns to raise awareness of government initiatives.
- Coordinated the delivery of services such as ration distribution, pension support, and health program enrollment.
- Helped resolve community grievances by acting as a liaison between residents and local authorities.
- Maintained records of services delivered and submitted periodic reports to local authorities.
- Improved community engagement and service delivery by organizing effective awareness campaigns.
- Played a key role in ensuring that all eligible residents received timely government benefits.
- Addressed community concerns, contributing to better public relations and stronger local governance.
- Successfully assisted in the delivery of government services, impacting hundreds of residents positively.
- Community Engagement and Welfare Services – Providing direct support to community members through government welfare programs, ensuring their access to services and benefits.
- Grievance Redressal – Addressing community concerns and resolving issues efficiently, acting as a liaison between the public and local authorities.
- Public Outreach and Awareness Campaigns – Organizing campaigns to raise awareness about government initiatives, ensuring the community is informed and engaged.
- Service Delivery and Coordination – Coordinating the timely and accurate delivery of government services such as ration distribution, health services, and pension benefits.
- Reporting and Recordkeeping – Maintaining detailed records of services delivered and submitting periodic reports to local authorities for transparency and accountability.
Key Responsibilities
Key Achievements
Key Skills